Support / Contact

Official support for Biaka Wallet.

Contact

The official support channel is being finalized ahead of public launch and will be published on this page. Until then, this page is the authoritative place to check — any "Biaka support" contacting you through other channels is not us.

Security issues: once the channel is live, report responsibly with the subject "SECURITY".

One rule that never changes

Biaka support will never ask for your Recovery Phrase, private key, or PIN. Anyone who does is trying to steal from you — end the conversation.

Before you contact us

Check Recovery & Backup for PIN/restore questions.
Check Download to verify you are on the official build.