Support / Contact
Official support for Biaka Wallet.
Contact
Support channel: see the in-app "Contact" menu — the official channel is being finalized ahead of public launch and will be published here.
Security issues: please report responsibly through the same channel with the subject "SECURITY".
One rule that never changes
Biaka support will never ask for your Recovery Phrase, private key, or PIN. Anyone who does is trying to steal from you — end the conversation.
Before you contact us
- Check Recovery & Backup for PIN/restore questions.
- Check Download to verify you are on the official build.